INTERNATIONAL SHIPPING

WHEN YOU ARE IN THE CART FULLFILL THE FIELDS WITH YOUR COUNTRY, LOCATION, AND YOU’LL SEE THE RIGHT PRICE FOR DELIVERING IN YOUR COUNTRY

WE USE UPS FOR INTERNATIONAL DELIVERY

EVERY NATION HAS A SPECIFIC DELIVERY TIME NEEDED

PLEASE WRITE TO info@wepositive.it FOR ANY QUESTION

DELIVERIES In case of acceptance it is stated that: – for orders accepted on the site of the first 13 hours of a working day, the shipment of goods is normally within the following 48 hours; – Orders received after 13 hours it will be processed the next business day and then 48 hours become 72 hours of the order; – If the order was placed in a non-business day, the order will still be shipped within 48 hours from the first Business Day. There may be exceptions in the case of Force Majeure. The goods will be delivered by courier BARTOLINI home. Delivery means for delivering the goods to the carrier. Delivery times described during the checkout process on the site depend on the shipping method used, and the point of destination of the goods. as a function of size and weight of the items purchased. The courier will deliver the goods only against a signature confirming receipt of the same. In the event that the goods shipped by courier does not arrive within the specified period, the customer must contact WE POSITIVE PEOPLE at the number provided on this website or by email to info@wepositive.it. In the event that the goods have not been delivered to the inability of the customer to receive it, the latter must first contact the carrier through the references that are left from the same carrier for cases of non-receipt of the goods and, if this operation is not possible, the number for customer service.

RESPONSIBILITY FOR LATE DELIVERY If the shipment of the goods does not take place within the agreed time or the courier charge fails to deliver the goods within the estimated delivery time, POSITIVE PEOPLE WE will contact the customer as soon as possible and, according to the needs of this ‘Finally, try to establish another delivery. If you are unable to reach an agreement to that effect, POSITIVE PEOPLE WE will reimburse the customer the full amount paid.

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